Technical Resource Hub

Not sure which kit fits your space? We've put together a hardware comparison table below.Here’s the tech specs at a glance for the MAXHUB MTR family. U50 + XC-Kit Pro Bundle V50 V70 W70 XBoard MTR Platform Win11 IOT MDEP (Android 13) MDEP (Android 13) Win11 IOT Win11 IOT Space Small To Medium Small To Medium Medium To Large Medium To Large Small To Large Cam Specs 2 Lens 2 Lens 4 Lens 4 Lens 3 Lens 100 MP Total 100 MP Total 200 MP Total 200 MP Total 150 MP Total Mic Specs 12-Array 12-Array 16-Array 16-Array 16-Array Wire Ingest USB-C (console) USB-C (Console) USB-C (Console) USB-C (Console) HDMI In (Compute) HDMI (compute) HDMI In (Bar) HDMI In (Bar) HDMI In (Bar) USB-C (Console) Wire Ingest @4K (local Only) HDMI On Compute USB-C (Console) USB-C (Console) HDMI On Bar HDMI On Board HDMI In (Bar) HDMI In (Bar) Wireless Sharing (dongle) Yes Yes Yes Yes Yes Wireless Sharing (MAXHUB Share App) Yes No No BETA Yes Sharing Touchback No No No No Coming In Q2 2026 MiraCast No Yes Yes ETA: Q2 2026 Yes Airplay Yes Yes Yes Yes Yes Audio Fence Yes Yes Yes Yes Yes Video Fence Yes Yes Yes Yes Yes Speaker Tracking Yes Yes Yes Yes Yes Auto Framing Smart Gathering (portraits With Room View) Yes Yes Yes Yes No Intelligent Focus (up To 8 Portraits) Yes Yes Yes Yes Yes Multi-Speakers Tracking No No No No Yes AI Facial Enhancement 26H1 26H1 26H1 26H1 No AI EQ Adaptation No No No No Yes Wire BYOD No Yes (USB-C) Yes (USB-C) Yes (USB-C) Yes Via HDMI + USB-B (require Align Ver. 8.6 Or Above) USB-C Power Delivery No 65w (via PSU) 65w (via PSU) No No Wireless BYOD (Dongle) No Yes Yes Yes Yes (require Team Ver. 5.4 Or Above) Wireless BYOD (MAXHUB Share App) No ETA: Q2 2026 ETA: Q2 2026 ETA: Q2 2026 Yes (require Team Ver. 5.4 Or Above) Supported Expansion Mic Apr, 2026 (OTA) June, 2026 (OTA) June, 2026 (OTA) Apr, 2026 (OTA) BM45 Supported Console Main: TCP30T AP30 AP30 TCP31T TCP33T (require Team Ver 5.4 Or Above) Ext: TCP35T LAN Pairing (between Console And Compute Unit) No Yes (BYOD) Yes (BYOD) No No Max. Distance Between Console And Compute In Cat5e 40m 40m (direct Connection) 40m (direct Connection) 40m MAXHUB Pivot Mgmt. Portal Yes Yes Yes Yes Yes Edge Browser No No No No Yes (Pro License) AI Facilitator Yes (Pro License) No No Yes (Pro License) Yes (Pro License) table { font-family: Arial, Helvetica, sans-serif; border-collapse: collapse; width: 100%; } td, th { border: 1px solid #ddd; padding: 8px; } tr:nth-child(even){background-color: #f2f2f2;} tr:hover {background-color: #ddd;} th { padding-top: 12px; padding-bottom: 12px; text-align: left; background-color: #04AA6D; color: white; }

At a high level, network traffic is relatively lightweight. As a general estimate, you can expect approximately 1KB per minute per Area of Interest (AoI), depending on configuration and use case.A Quick Overview:MetricTypical MessageConservative Estimate (Recommended)Size per Message~250 Bytes~1,000 Bytes (1 KB)Usage per Hour~15 KB60 KBUsage per Day~360 KB1.44 MBUsage per Month~10.8 MB43.2 MBA few further points to help provide context...Data transmission varies depending on the type of data being captured (e.g. simple counts vs. more detailed positional data such as XY coordinates).Traffic is calculated per AoI rather than per sensor, meaning a desk-level deployment (with more granular tracking) will typically generate more data than a meeting room setup.Stitching or higher-resolution use cases (e.g. frequent XY updates) will result in slightly higher traffic volumes.During initial deployment and commissioning, network activity may be temporarily higher due to configuration, validation, and testing processes.Firmware updates occur infrequently (typically 1–2 times per year) and will generate higher traffic during those periods, but these are planned and coordinated in advance.Outside of these scenarios, sensors operate with consistent, low-bandwidth communication.In practice, message sizes can be smaller (circa 250 bytes), but we recommend using the ~1KB per minute per AoI estimate as a conservative baseline for planning purposes.

GoBright updated their hygienic mode feature.This was first introduced during COVID-19, and, if enabled, it requires a desk to be cleaned after every use. The Connect & Glow would turn purple until a card was swiped or if the desk was updated in the portal.However, it is now possible to highlight the desk as required to be cleaned at the end of every day instead of after every check-in. This is configured in the profile attached to the desk.Head to Settings > Work > Profiles and select the profile linked to the desk(s) you wish to enable this for.You can configure your profile from here, depending on your preferences. Here is an example of setting the desk as required to be cleaned at 5pm every day:Please note: If this feature is enabled, the Connect will not turn off outside of office hours until it has been marked as clean.This feature is also supported for the Interact.

The XDS-1588 and XDS-1588-A cannot exceed Android 7.1. The WRP-1000-A/H cannot  exceed Android 9. Please ensure camera capability before selecting your panel for visitor management if you will be taking a photo of the visitor or scanning QR codes.Last Updated:2nd of December 2025ModelGoBright App VersionAndroid OSCamera QR SupportAscentae approvedXDS-158812.24 to 14.157.1✔(2MP)✔✔XDS-1588-A12.24 to 14.157.1✔(2MP)✔✔WRP-1000-A/H13.28 to 14.159✔(8MP)✔✔WRP-1000-LN/A9❌❌❌WRP-1000-L V2N/AAndroid 12❌❌❌WRP-1000-A V2N/AAndroid 12✔ (8MP)✔✔WRP-1000-H V2N/AAndroid 12✔ (8MP)✔✔ RecommendationIf you are deploying new hardware, stick to the V2 (Android 12) to ensure security compliance (InfoSec). Android 9 is quite dated by modern enterprise standards.

You must be an admin to perform this action as access to the settings is required. If you do not have access, please speak to your GoBright Administrator.The GoBright App must be installed on your phone and you must be logged in as an Administrator.To reset the GoBright Interact device, log in to the GoBright portal and head to Settings > Devices > Interacts.Delete the device (step 3 above).The device will then show as offline:Place your finger on the 'Offline' section and swipe down to bring up the following:Select recommission and then confirm you wish to recommissionThe Interact will rebootYou are then presented with a QR code that needs to be scanned.You now need the GoBright App. Load the App and click on the 3 horizontal lines in the top right to bring up the settings menuSelect Admin toolsSelect GoBright InteractsSelect 'Commission an Interact by QR code'Select your commissioning presetScan the QR code on your phone that is logged in with an admin accountComplete the next page and make sure the Interact is coupled to the correct room / desk / parking spaceSelect 'Commission Device'After approximately 30 seconds the device will reboot.If your device is stuck on 'Connecting MQTT over TLS' please ensure that the following firewall rules have been applied:Outbound 8883 - Traffic over MQTT over TLS to the GoBright platformThe full firewall configuration can be found here:https://support.gobright.com/hc/en-us/articles/360010024559-Firewall-configuration

Wi-Fi signal strength is measured in dBm, with values usually ranging from -30 dBm to -90 dBm. A value closer to 0 (e.g. -50 dBm) indicates a stronger, faster connection, while lower numbers (e.g. -80 dBm) indicates a weaker, slower, or unstable connection. -50 dBm to -60 dBm (Excellent/Good)-60 dBm to -70 dBm (Fair)-70 dBm to -80 dBm (Weak)-80 dBm to -90 dBm (Unusable)Walls and electronic interference will significantly drop the dBm value in your environment. Finding your dBm level on an InteractPress and hold the time in the top-right for a few secondsSelect open device infoHere you have 4 options on the left hand side. On this screen you can find:StatusIP addressMAC addressSSID Signal, channel and dBmAuth mode used (e.g WPA2 PSK)We need to concentrate on the 2nd option down - WiFi. There is a signal indicator that will fluctuate in real-time. Values between -50 dBm and -65 dBm are good.Important: Interacts operate on the 2.4 Ghz spectrum. 5 Ghz is not supported.Still having issues? Check out our on site install guide here.