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Installation

Factory Reset An Interact

Lee Russell (@lee)

February 10, 2026 • 124 views

Here's a simple guide to factory resetting your GoBright Interact.


With a small screwdriver or a paperclip you can press the reset button for 5-10 seconds.

Let the device fully reboot. You'll then need the GoBright app to scan the QR code shown on screen and link the Interact to the relevant desk / room.

The GoBright app is available for free on both Apple and Android devices. Just check out your relevant app store and search for 'GoBright'.

Ascentae Support

From pre or post deployment, we can help you every step of the way. We'll assign you a designated Account Manager and a Project Manager for a smooth process from start to finish.


Support Packages

We can provide Silver or Gold Warranty packages depending on your requirements. These can include advanced replacement hardware, out of hours support and remote management of your portal.

Please contact us to discuss.

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