Huddly L1 – integration with Inogeni Cam230
We have identified an issue with integrating multiple Huddly L1 cameras with the Inogeni Cam230 camera switcher.
Symptoms
Typically, the Inogeni Cam230 keeps a USB signal active with all attached USB cameras. However, the Huddly L1 camera uses 50% additional USB bandwidth. The upshot is that when 2 Huddly L1 cameras are attached, the Inogeni Cam230 runs out of USB bandwidth and there is no USB signal to the non-active camera.
Users may experience issues when switch sources between active / non-active cameras which include frozen image and very long delays between switches.
Resolution
Inogeni have issued a software patch which has been tested and shown to work in manual switch configurations and when switching is trigged via HDL410 zones.
Currently, this software patch is available directly from Inogeni or through Ascentae support.
Known limitations
There is still a slight delay in the transition between active and non-active cameras, however, this is now below 1 second.
How to Apply the Fix
Speak to Ascentae support and we will guide you through the process.
Future Enhancement
This fix will be included in the next version of Inogeni firmware update for the Cam230. This is expected in April 2024.